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What should I do if I am not sure what is in the package that arrived at Buyee warehouse?

If you have any concerns of the packages that arrived at our warehouse, please do not arrange the shipping.

You are able to check the package arrival notification email and the [Package Information] → [Arrived] in your [My Page]. Please select the [Shipping Information] of the package that you would like to confirm and check the invoice of the package.

If you still have concerns after confirming the above information, please do not arrange shipping for the package. Please kindly contact us through our Contact Form and provide the package number.
Click here to go to our Contact Form

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