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What should I do if an item I have won is a prohibited item?

If an item you have won turns out to be prohibited for international shipment, it must either to be shipped to a Japanese address  or disposed at our warehouse.

Before placing a bid, please make sure that the item you wish to purchase is not prohibited for international shipping. You can confirm whether an item is prohibited or not by using our guide.
→Click here for Prohibited Items list for all countries
→Click here for Prohibited Items for each country

Also, please note that prohibited items are not covered for compensation even under Standard Plan, Inspection Plans or Insured Delivery Plan.

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