Buyee FAQ

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How long will it take to receive the investigation result regarding compensation?

The exact time varies depending on the situation and the item's selected plan. We will try to resolve the issue as soon as we can. The result of the compensation will be based on the policy of each plans.
→Click here for the Plan Guide

Relation FAQ

I want to know all the costs involved when using Buyee.

What will happen, if my won auction item does not arrive at Buyee warehouse?

Is there a compensation if I purchased a fake brand item?

If I receive the product in damaged condition, what should I do?

What will happen if my ordered item does not arrive at Buyee warehouse?

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