Keyword Search

Can I cancel the consolidation service or protective packaging service after I submit the request?

We are sorry that once you submit your application for Package Consolidation or Protective Packaging services, any changes or cancellation requests are not accepted. 

We cannot accept the cancellation of these services because of the following reasons:
1. When multiple products have to be consolidated at the same time, it is possible that the smaller products will get lost during the process.

2. It is difficult to repack the items as we originally received them after we finished the process for Package Consolidation or Protective Packaging.

Please consider the information above very carefully before you apply for a Package Consolidation or Protective Packaging service.

Was this article helpful?

Thank you for your feedback. We'll use your feedback as reference.

If you are unable to resolve in the FAQ, please contact us from the following.