What should I do if an item I have won is a prohibited item?

If an item you have won turns out to be prohibited for international shipment, it must either to be shipped to a Japanese address or disposed at our warehouse.

Before placing a bid, please make sure that the item you wish to purchase is not prohibited for international shipping. You can confirm whether an item is prohibited or not by using our guide or contact our customer support.

→Click here for Prohibited Items list for all countries
→Click here for Prohibited Items for each country