Can I receive a compensation, if the item is not an authentic brand item?
Appraising and guaranteeing items authenticity is not part of our warehouse inspection.
Therefore, even if you have received a fake item, any negotiations with stores in order to cancel, return or change your item will not be accepted.
Also, please understand verification that requires specialist product knowledge such as brand authenticity and cases as fake brand items are not covered for compensation even under Standard Plan or Inspection Plan.
We urge customers to consider and confirm the item carefully before bidding.
■More details about the plan coverage.
*Regarding more information about Buyee's Terms and Conditions, please kindly click here.
Therefore, even if you have received a fake item, any negotiations with stores in order to cancel, return or change your item will not be accepted.
Also, please understand verification that requires specialist product knowledge such as brand authenticity and cases as fake brand items are not covered for compensation even under Standard Plan or Inspection Plan.
We urge customers to consider and confirm the item carefully before bidding.
■More details about the plan coverage.
*Regarding more information about Buyee's Terms and Conditions, please kindly click here.
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