Can I cancel an order I placed with Buyee?
As a general rule, once an order has been successfully placed, we are unable to accept any cancellations. This applies regardless of whether Buyee has already completed the purchase of the item(s) on your behalf.
We kindly ask you to please review all order details carefully on the final confirmation page before finalizing your purchase.
However, for a very small number of orders that require manual processing by our team, there may be a brief grace period during which a cancellation request can be submitted.
If your order meets this condition, a 【Cancel】 button will be displayed on the right side of the order in your Order History. Only when this button is present are you able to submit a request to cancel the entire order.
Please note:
・Cancellations that meet this condition apply to the entire order. It is not possible to cancel only specific items if the order contains multiple items.
・If the 【Cancel】 button is not displayed, it means your order does not meet the requirements for self-cancellation. As per our service policy, we will be unable to accept a cancellation for such orders.
Please also refer to following link for policies and terms regarding cancellation.
→Click Here For More Information
We kindly ask you to please review all order details carefully on the final confirmation page before finalizing your purchase.
However, for a very small number of orders that require manual processing by our team, there may be a brief grace period during which a cancellation request can be submitted.
If your order meets this condition, a 【Cancel】 button will be displayed on the right side of the order in your Order History. Only when this button is present are you able to submit a request to cancel the entire order.
Please note:
・Cancellations that meet this condition apply to the entire order. It is not possible to cancel only specific items if the order contains multiple items.
・If the 【Cancel】 button is not displayed, it means your order does not meet the requirements for self-cancellation. As per our service policy, we will be unable to accept a cancellation for such orders.
Please also refer to following link for policies and terms regarding cancellation.
→Click Here For More Information
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