Can I select the "Gift Wrap" option offered by the seller when ordering an item with Buyee?
We are able to purchase the items that provides gift wrapping.
However, for items purchased with [Standard Plan] or [Inspection Plan] when the package arrived at our warehouse, we will contact you to check how would you like us to handle your package:
① Allow Buyee to open and inspect the package.
※please kindly note that after the wrapping is removed, it is likely that our warehouse staff will not be able to return the wrapping to its original status.
② No need to open and inspect the package, and change the plan from Standard Plan to Lite Plan.
※We will refund plan fee 500 JPY to you, please kindly note that [Lite Plan] means there is no Insured Delivery or Item Inspection service included.
For items purchased with [Lite Plan], although normally the inspection will not be conducted but depending on the item we may still need to check whether it contains the prohibited items. Therefore, even if there is a gift-wrapped package, our warehouse staff may still need to open the package.
We kindly ask for your understanding that the package may not be able to ship with the complete gift wrapping.
However, for items purchased with [Standard Plan] or [Inspection Plan] when the package arrived at our warehouse, we will contact you to check how would you like us to handle your package:
① Allow Buyee to open and inspect the package.
※please kindly note that after the wrapping is removed, it is likely that our warehouse staff will not be able to return the wrapping to its original status.
② No need to open and inspect the package, and change the plan from Standard Plan to Lite Plan.
※We will refund plan fee 500 JPY to you, please kindly note that [Lite Plan] means there is no Insured Delivery or Item Inspection service included.
For items purchased with [Lite Plan], although normally the inspection will not be conducted but depending on the item we may still need to check whether it contains the prohibited items. Therefore, even if there is a gift-wrapped package, our warehouse staff may still need to open the package.
We kindly ask for your understanding that the package may not be able to ship with the complete gift wrapping.
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