Keyword Search

Why the item is out of stock even if I placed the order before the "sold out " status is shown on Mercari page.

Please note that during the period from the request for proxy purchase from Buyee, other customers on Mercari are still able to purchase from the original Mercari page.

Therefore, there is a possibility that we are not able to complete the purchasing process.

Was this article helpful?

Thank you for your feedback. We'll use your feedback as reference.

If you are unable to resolve in the FAQ, please contact us from the following.