- If I receive the product in damaged condition, what should I do?
- Why cannot I add some items to shopping cart?
- What happens if some of the items in my order are out of stock?
- Why my ordered item is cancelled when the item price rises from when I placed the order?
- Is it possible to purchase the same items multiple items on the Mercari site?
- Will you write a review for me?
- When clicking [Proceed to order page], an error message appears and I cannot complete my order.
- What is the difference between stores for "Add to Buyee" and other online stores within Buyee?
- Can I confirm if the item I would like to purchase is a prohibited item?
- Is there a compensation if I purchased a fake brand item?
If you are unable to resolve in the FAQ, please contact us from the following.