- What can I do if I do not have enough Buyee Points?
- When I re-registered my credit card, I used a different credit card than before. How will this affect me?
- When is the exchange rate updated?
- When I registered to Buyee, my card was charged for one dollar. Isn't the registration to Buyee free?
- When do I pay the Protective Packaging Fees?
- Is there an expiration date for Buyee Points?
- Where can I check my Buyee Points balance?
- How can I use Alipay payment for auctions?
- What happens to my points if I fail to win an auction (or make a successful purchase) when using Buyee Points?
- What should I do if I would like to confirm the size and weight of my package when it arrived at Buyee warehouse?
If you are unable to resolve in the FAQ, please contact us from the following.