Keyword Search

We cannot confirm the package status since the tracking information has not yet been updated.

Depending on the shipping method, even though Buyee has already shipped the package, it may take time for shipping couriers to update the tracking information.
Please check the tracking information again 1 day after the package has been shipped out.

If the tracking information has not been updated after 1 day after the shipping date, please contact Buyee customer support through the inquiry form with the package number or the tracking number.

Was this article helpful?

Thank you for your feedback. We'll use your feedback as reference.

If you are unable to resolve in the FAQ, please contact us from the following.