- How do I use my international shipping discount coupon??
- When will my item which has arrived at Buyee warehouse be shipped out?
- Why is my shipping method registered as UPS?
- Do you provide shipping methods other than EMS or UPS?
- Is there possibility that you cannot consolidate all my packages after I applied for the Package Consolidation service?
- How long does it approximately take for my item to arrive at my home after I have won/purchased it?
- Do I need to pay for customs duty?
- I'm in Japan and I would like to pick up my package in Buyee warehouse.
- I won an auction / I placed an order successfully. How much is the international shipping fee?
- Why has my package not arrived after shipping out from the Buyee warehouse?
If you are unable to resolve in the FAQ, please contact us from the following.