- How do I use my international shipping discount coupon??
- When will my item which has arrived at Buyee warehouse be shipped out?
- Why is my shipping method registered as UPS?
- Is there possibility that you cannot consolidate all my packages after I applied for the Package Consolidation service?
- How long does it approximately take for my item to arrive at my home after I have won/purchased it?
- I'm in Japan and I would like to pick up my package in Buyee warehouse.
- Why has my package not arrived after shipping out from the Buyee warehouse?
- How long can Buyee hold items after they have arrived to Buyee warehouse?
- I wasn't able to pick up my package from my local post office in time and it was returned to Japan..
- When the packages arrived at Buyee warehouse, will you open and check my package?
If you are unable to resolve in the FAQ, please contact us from the following.