Keyword Search

I cannot complete the order payment with a credit card.

If you cannot complete your payment with your credit card, it may be the following reason which caused the payment error, please kindly confirm with the information below:
1. The credit card issuing bank restricts your card usage authority

2. Your credit card has exceeded the available limit

3. The input of credit card information was incorrect

4. The validity period of the credit card has expired.

If payment error occurs, please kindly confirm the available credit limit of your card, the validity period, and whether your card information is correct or not, or kindly contact the credit card issuing bank for more information.
If you still cannot complete the payment, please kindly contact us again. 

Was this article helpful?

Thank you for your feedback. We'll use your feedback as reference.

If you are unable to resolve in the FAQ, please contact us from the following.