- Why do I have to pay two Shipping Fees?
- When do I have to pay each fees?
- How is my payment currency decided?
- I cannot complete the payment with PayPal.
- What payment methods can I use?
- Can I get a refund of my Buyee Points?
- After winning the auction, I receive an email that "payment cannot be completed". What can I do to continue the payment process?
- When do I pay the Consolidation or Protective Packaging Fees?
- What if I do not have enough Buyee Points?
- What happens to my points if I fail to win an auction (or make a successful purchase) when using Buyee Points?
If you are unable to resolve in the FAQ, please contact us from the following.