Why is the DHL package arranged to China not shipped after paying the shipping fee?
Since Chinese Customs has stricter regulations on the customs clearance value of the package.
Therefore, for DHL packages deliver to China, we will assist in sending the package after the previous package is signed and delivered.
This action is to prevent the packages from going through customs at the same time. If the cumulative customs clearance value of the packages is too high, the packages may get returned.
If the customer confirms that the previous package has been signed and delivered, you can click here to contact our customer support, and inform our agent the next package you wish to send, we will then ask our relevant department to arrange the shipment as soon as possible.
Therefore, for DHL packages deliver to China, we will assist in sending the package after the previous package is signed and delivered.
This action is to prevent the packages from going through customs at the same time. If the cumulative customs clearance value of the packages is too high, the packages may get returned.
If the customer confirms that the previous package has been signed and delivered, you can click here to contact our customer support, and inform our agent the next package you wish to send, we will then ask our relevant department to arrange the shipment as soon as possible.
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