Since Japan Post has suspended shipment to the USA what are my options now?
We understand that the suspension of Japan Post services has caused concern. We want to assure you that Buyee is continuing to ship packages to the United States using our trusted alternative carriers: ECMS and Buyee Air Delivery (which utilizes major carriers like DHL, UPS, and FedEx).
For a detailed comparison of these shipping options, including their terms and conditions, please visit our help center here:
[https://buyee.jp/helpcenter/guide/shipping-method#method_ecms]
[https://buyee.jp/helpcenter/guide/shipping-method#method_america]
While we do not have a timeframe for when Japan Post service will resume, we encourage you to use our alternative shipping methods to avoid any further delays. We are committed to getting your packages to you as quickly as possible.
For Packages Currently in Transit
We understand you may be concerned about packages already on their way. Please be aware that these shipments may also be subject to the new customs duties and procedures.
If your package is affected, the shipping carrier (such as USPS) will notify you directly with instructions on how to pay the required fees to complete customs clearance. We strongly advise you to check your tracking information regularly and respond promptly to any notices from the carrier to ensure your package is not delayed or returned.
The new customs procedures are still evolving, and we are actively monitoring the situation to get the most accurate and up-to-date information. We are committed to keeping you informed of any new developments.
For the latest updates, please check our official notice page:
[https://buyee.jp/information/public/list?lang=en ]
Thank you for your understanding and continued trust in Buyee.
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