Buyee FAQ
Shopping
- Can I buy the items that are on sale?
- Why does the Mercari/Rakuma/JDirectItems Fleamarket page shows "Sold out" after I placed the order but the original page is still available?
- Can I buy frozen/refrigerated items?
- Why the product is available on ZOZOTOWN's site but shows out of stock on Buyee's site?
- How can I check the status of the items I bought?
- Can I use the service or be eligible for campaign provided by each store?
- Why is the order status "Order Accepted" not updated to "Purchased" after ordering a product on Rakuma?
If you are unable to resolve in the FAQ, please contact us from the following.