Buyee FAQ
Package (Arrived warehouse)
- How long can Buyee hold items after they have arrived to Buyee warehouse?
- When the packages arrived at Buyee warehouse, will you open and check my package?
- Can I get a receipt?
- Can I consolidate items with Standard Plan or Insured Delivery Plan with other packages under Lite Plan or Inspection Plan?
- My order / won product has arrived at the warehouse, but the package information is not shown in【My Page】?
- Is there a possibility that you cannot consolidate all my packages after I applied for the Package Consolidation service?
- Can I edit my invoice content from "Alcohol" to others?
- What should I do if I am unsure about the contents of a package that has arrived at the Buyee warehouse?
- Can I cancel the consolidation service or protective packaging service after I submit the request?
- What should I do if I would like to confirm the size and weight of my package when it arrived at Buyee warehouse?
If you are unable to resolve in the FAQ, please contact us from the following.