Buyee FAQ
Package (Arrived warehouse)
- Can I get a receipt?
- Can I consolidate items with Standard Plan or Insured Delivery Plan with other packages under Lite Plan or Inspection Plan?
- My order / won product has arrived at the warehouse, but the package information is not shown in【My Page】?
- When the packages arrived at Buyee warehouse, will you open and check my package?
- Is there a possibility that you cannot consolidate all my packages after I applied for the Package Consolidation service?
- What should I do if I am unsure about the contents of a package that has arrived at the Buyee warehouse?
- Can I edit my invoice content from "Alcohol" to others?
- Can I cancel the consolidation service or protective packaging service after I submit the request?
- Can I change the delivery address for my package?
- What should I do if I would like to confirm the size and weight of my package when it arrived at Buyee warehouse?
If you are unable to resolve in the FAQ, please contact us from the following.
