Buyee FAQ
Package (Arrived warehouse)
- Can I get a receipt?
- Will I save money by using the Package Consolidation Service?
- Is there a possibility that you cannot consolidate all my packages after I applied for the Package Consolidation service?
- How long can Buyee hold items after they have arrived to Buyee warehouse?
- When the packages arrived at Buyee warehouse, will you open and check my package?
- Can I cancel the consolidation service or protective packaging service after I submit the request?
- My order / won product has arrived at the warehouse, but the package information is not shown in [My Page]?
- What should I do if I am not sure what is in the package that arrived at Buyee warehouse?
- What should I do if I would like to confirm the size and weight of my package when it arrived at Buyee warehouse?
- Can I change the delivery address for my package?
If you are unable to resolve in the FAQ, please contact us from the following.