- Why do I have to pay two Shipping Fees?
- When do I have to pay each fees?
- How is my payment currency decided?
- What payment methods can I use?
- I cannot complete the payment with PayPal.
- After winning the auction, I receive an email that "payment cannot be completed". What can I do to continue the payment process?
- Can I get a refund of my Buyee Points?
- When can I use Buyee Points?
- When is the currency exchange rate determined for auctions?
- What if I do not have enough Buyee Points?
If you are unable to resolve in the FAQ, please contact us from the following.