Buyee FAQ
Auction
- How can I contact the seller about an auction item I won?
- Can I place a bid for more than 300,000 JPY on an auction?
- Can I receive a compensation, if the item is not an authentic brand item?
- Can I change the Plan after winning an auction?
- What should I do if an item I have won is a prohibited item?
- Is it possible to negotiate the price with sellers?
- Is it possible participate in an auction which is currently blocked?
- Can I confirm, if an item I would like to bid is a prohibited item?
- Can I assign the shipping method and the packaging of the items from seller to Buyee's warehouse?
- Can I bid on Yahoo! JAPAN Auction items that require payment by bank transfer or cash on delivery?
If you are unable to resolve in the FAQ, please contact us from the following.