Buyee FAQ
Auction
- Can I place a bid for more than 300,000 JPY on an auction?
- Can I receive a compensation, if the item is not an authentic brand item?
- What should I do if an item I have won is a prohibited item?
- Can I change the Plan after winning an auction?
- Is it possible to negotiate the price with sellers?
- Is it possible participate in an auction which is currently blocked?
- Can I confirm, if an item I would like to bid is a prohibited item?
- Can I assign the shipping method and the packaging of the items from seller to Buyee's warehouse?
- Can I bid on JDirectItems Auction items that require payment by bank transfer or cash on delivery?
- Do I have chance to win the auction even if I was outbid?
If you are unable to resolve in the FAQ, please contact us from the following.