Buyee FAQ
Shopping
- My package has arrived, but the item I received is a different item than what I ordered. What should I do?
- Why cannot I add some items to shopping cart?
- How long does it take to complete a purchase after I place an order on Buyee?
- Can I confirm if the item I would like to purchase is a prohibited item?
- Why my ordered item cancelled when there are price hike happened?
- What will it happen if the item has determined that the store has sent a wrong item at the inspection service?
- Can I purchase the pre-order items and other items at the same time?
- I would like to know the shopping sites that I can purchase items through Buyee.
- Will you write a review for me?
- The International Shipping Button is not appearing on the ZOZOTOWN website.
If you are unable to resolve in the FAQ, please contact us from the following.