Buyee FAQ
Shopping
- What should I do if an item I have purchased by shopping service is a prohibited item?
- What happens if I purchase a product with downloadable content or if the downloadable content is included in my order as a bonus?
- Can I use the coupons from other shopping sites at Buyee?
- Can I place an order over 900,000 yen?
- Can I change the Plan after placing an order?
- Will I receive the gift or bonus for the items?
- How long does it take to complete a purchase after I place an order on Buyee?
- I ordered an item through your service, but I would like to change it's size or color.
- Can I buy the items that are on sale?
- Can we combine the Mercari/Rakuma listing when purchasing items from the same seller?
If you are unable to resolve in the FAQ, please contact us from the following.