Buyee FAQ

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I ordered an item through your service, but I would like to change it's size or color.

Unfortunately once you have submitted your order, the request cannot be changed.
Please confirm your order and be sure you are committed to purchase before requesting an order.

Relation FAQ

Can I cancel an item I have won?

How can I contact the seller about an auction item I won?

What should I do if I found it shows [You cannot bid on this auction because the seller has a low rating.] on the auction page?

What should I do if an item I have won is a prohibited item?

Is it possible to ask for a discount, if I bid on several items listed by a same seller?

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