- How do I use my ○○%off items prices discount coupon for shopping?
- How do I use my Purchase fee ○○yen OFF Coupon for shopping?
- How long will it take to receive an item at Buyee warehouse after placing an order?
- Can I cancel an item I have purchased?
- How can I ask the store/seller questions regarding the item I want to order?
- What will happen if my ordered item does not arrive at Buyee warehouse?
- What happens if some of the items in my order are out of stock?
- Why the item is out of stock even if I placed the order before the "sold out " status is shown on Mercari page.
- Is there a compensation if I purchased a fake brand item?
- The International Shipping Button is not appearing on the ZOZOTOWN website.
If you are unable to resolve in the FAQ, please contact us from the following.